Graham started his working career in the construction industry and has extensive experience both at trade and management level. In 2000 he started working for Norwich Union Insurance and was instrumental in the development of Asprea, a property surveying and building hub working solely for Aviva. In 2010 Graham transferred with the business to Aviva as Head of Technical. In 2016 he took over as Head of Technical claims for Property and Specialty lines, responsible for the delivery of all property related major loss claims. In 2016 Graham was invited to join the DEFRA Property Flood Resilience Roundtable and in October of that year he took over as chair of the group from founder Peter Bonfield OBE.
As Chair of the group Graham was heavily involved with the concept and development of the Code of Practice and was an active member of the steering group throughout the development of the code. Graham stood down as chair in February 2020 after the launch of the Code of Practice but remains heavily involved in the group. Graham’s passion for PFR remains and now working as an independent consultant he is involved in the DEFRA Pathfinder projects. Previously on the steering committee, he has now stood down from that to get more actively involved in the delivery of the Ox Cam Pathfinder.